Terms of service

Terms of Service

Welcome to ÈLYN Parfumerie. This website is owned and operated by ELYN Perfume Trading (“ÈLYN,” “we,” “us,” or “our”).

By accessing or using this website and purchasing products from ÈLYN Parfumerie, you agree to be bound by these Terms of Service.

1. Products and Product Information

We make every effort to ensure that product descriptions, fragrance notes, images, pricing, and other information displayed on our website are accurate and up to date.

Fragrance is inherently subjective, and individual perception of a scent may vary. Product images may also appear slightly different depending on your device or screen settings.

2. Orders and Payments

By placing an order through our website, you agree to provide accurate and complete information required to process and deliver your order.

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraudulent activity, incorrect pricing or product information, or other circumstances affecting the validity of the order.

Payment must be successfully completed through the payment methods available at checkout before an order can be processed.

3. Pricing

All product prices displayed on our website are stated in Philippine Pesos (PHP), unless otherwise indicated.

ÈLYN reserves the right to change product prices, promotions, and offers at any time. Price changes will not affect orders that have already been confirmed.

4. Order Cancellation

Customers may request cancellation before an order has been processed and shipped.

Once an order has been shipped, it can no longer be cancelled under our Returns, Refunds & Cancellations Policy.

5. Returns and Refunds

Our Returns, Refunds & Cancellations Policy forms part of these Terms of Service.

We do not accept returns or exchanges solely due to change of mind, preference, or not liking a fragrance after purchase.

For damaged, defective, leaking, or incorrect orders, please refer to our Returns, Refunds & Cancellations Policy for the applicable procedure and remedies.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer at checkout.

Customers are responsible for ensuring that their delivery information is accurate and complete. ÈLYN is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Delivery times may vary depending on the destination, courier, weather, holidays, and other circumstances beyond our reasonable control.

7. Intellectual Property

All content appearing on this website, including but not limited to ÈLYN's name, logos, product names, photographs, graphics, written content, designs, and other materials, is owned by or licensed to ELYN Perfume Trading and may not be reproduced, copied, modified, distributed, or used for commercial purposes without prior written permission.

8. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to the website, its systems, or another customer's information.

9. Third-Party Services

Our website may use third-party service providers, including payment processors, shipping providers, and other technology services, to process orders and provide services to customers. Your use of such services may also be subject to the terms and policies of those providers.

10. Privacy

Information collected through our website is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated version will apply from the date it is published.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Republic of the Philippines.

13. Contact Us

For questions regarding these Terms of Service, orders, or other concerns, please contact us at:

ÈLYN Parfumerie
Owned and operated by ELYN Perfume Trading
Email: elynparfumerie@gmail.com